ShiftBear ("we," "our," or "us") operates the ShiftBear: Clean Shift Planner mobile application (the "App").
This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.
1. Information We Collect
We collect only the data necessary to provide and improve the App's functionality.
a. Information You Provide
- Account information: Email address and password (for login and sync).
- Shift data: Work schedules, shift times, and notes you manually create.
- Team sharing data: Optional sharing of schedule details with other users.
- Support requests: Information you provide when contacting us for help.
b. Automatically Collected Information
- Usage data: App usage events (e.g., feature usage, errors, session length).
- Device data: Device type, OS version, and performance metrics (non-identifiable).
We do not collect location data, contact lists, or sensitive personal information.
2. How We Use Information
We use collected data to:
- Provide core functionality (calendar, reminders, sync).
- Maintain backups and real-time sync via Supabase.
- Improve performance and fix bugs.
- Communicate with you about updates or support (if you contact us).
We never sell or rent your personal information.
3. Data Storage and Security
All user data is securely stored using Supabase (PostgreSQL + Authentication) with:
- Encryption in transit (HTTPS/TLS)
- Access control limited to authenticated users
- Secure cloud storage in compliant data centers
4. Data Sharing
We do not share user data with third parties, except:
- Service providers (Supabase) who process data on our behalf for hosting and authentication.
- When required by law, to comply with legal obligations.
These providers are bound by confidentiality and data protection agreements.
5. Data Retention and Deletion
You can delete your account and associated data at any time by:
When you delete your account:
- All user-specific data (account info, shifts, teams) are permanently removed.
- Backup copies may persist for up to 30 days before automatic deletion.
6. Children's Privacy
ShiftBear is not intended for children under 13.
We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to delete it.
7. Your Rights
Depending on your region, you may have the right to:
- Access, update, or delete your data.
- Withdraw consent or restrict processing.
- File a complaint with a data protection authority.
To exercise these rights, contact us at support@shiftbear.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 support@shiftbear.com
🌐 https://shiftbear.com/privacy